.support-widget {
  position: fixed;
  left: clamp(0.9rem, 2vw, 1.35rem);
  bottom: clamp(0.9rem, 2vw, 1.35rem);
  z-index: 9200;
  color: #e8e4da;
  font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.support-toggle {
  display: inline-flex;
  align-items: center;
  gap: 0.72rem;
  min-height: 3.1rem;
  padding: 0.75rem 1rem 0.75rem 0.78rem;
  border: 1px solid rgba(216, 161, 139, 0.58);
  border-radius: 999px;
  background: rgba(6, 6, 5, 0.88);
  color: #e8e4da;
  box-shadow: 0 20px 55px rgba(0, 0, 0, 0.42);
  cursor: pointer;
  letter-spacing: 0;
  backdrop-filter: blur(12px);
}

.support-toggle:hover,
.support-toggle:focus-visible {
  background: rgba(180, 82, 46, 0.26);
  outline: none;
}

.support-avatar {
  width: 2rem;
  height: 2rem;
  border: 1px solid rgba(232, 228, 218, 0.7);
  border-radius: 50%;
  display: inline-grid;
  place-items: center;
  background: #e8e4da;
  color: #060605;
  font-size: 0.72rem;
  font-weight: 700;
  line-height: 1;
}

.support-toggle-text {
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
}

.support-panel {
  position: absolute;
  left: 0;
  bottom: calc(100% + 0.85rem);
  width: min(420px, calc(100vw - 1.8rem));
  max-height: min(620px, calc(100vh - 7rem));
  display: none;
  grid-template-rows: auto minmax(0, 1fr) auto auto;
  overflow: hidden;
  border: 1px solid rgba(232, 228, 218, 0.16);
  background:
    radial-gradient(ellipse 90% 55% at 50% 0%, rgba(180, 82, 46, 0.18), transparent 68%),
    rgba(8, 8, 7, 0.96);
  box-shadow: 0 30px 90px rgba(0, 0, 0, 0.58);
  backdrop-filter: blur(18px);
}

.support-widget.is-open .support-panel {
  display: grid;
}

.support-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 1rem;
  border-bottom: 1px solid rgba(232, 228, 218, 0.12);
}

.support-title {
  display: grid;
  gap: 0.12rem;
}

.support-title strong {
  font-size: 0.78rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
}

.support-title span {
  color: rgba(232, 228, 218, 0.58);
  font-size: 0.76rem;
}

.support-close {
  width: 2rem;
  height: 2rem;
  border: 1px solid rgba(232, 228, 218, 0.2);
  border-radius: 50%;
  background: transparent;
  color: #e8e4da;
  cursor: pointer;
  font-size: 1rem;
}

.support-messages {
  display: grid;
  align-content: start;
  gap: 0.72rem;
  overflow-y: auto;
  padding: 1rem;
}

.support-message {
  max-width: 88%;
  padding: 0.78rem 0.85rem;
  border: 1px solid rgba(232, 228, 218, 0.12);
  background: rgba(232, 228, 218, 0.08);
  color: rgba(232, 228, 218, 0.86);
  font-size: 0.86rem;
  line-height: 1.5;
}

.support-message.user {
  justify-self: end;
  border-color: rgba(216, 161, 139, 0.35);
  background: rgba(180, 82, 46, 0.2);
  color: #e8e4da;
}

.support-message.bot {
  justify-self: start;
}

.support-message.typing {
  color: rgba(232, 228, 218, 0.58);
}

.support-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  padding: 0 1rem 0.8rem;
}

.support-action {
  border: 1px solid rgba(216, 161, 139, 0.34);
  background: rgba(216, 161, 139, 0.09);
  color: #d8a18b;
  cursor: pointer;
  padding: 0.5rem 0.62rem;
  font: inherit;
  font-size: 0.76rem;
}

.support-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 0.5rem;
  padding: 0.85rem;
  border-top: 1px solid rgba(232, 228, 218, 0.12);
}

.support-input {
  min-height: 2.75rem;
  border: 1px solid rgba(232, 228, 218, 0.18);
  background: rgba(6, 6, 5, 0.78);
  color: #e8e4da;
  font: inherit;
  padding: 0.72rem 0.8rem;
}

.support-input:focus {
  outline: 1px solid rgba(216, 161, 139, 0.8);
}

.support-send {
  min-width: 4.2rem;
  border: 1px solid #e8e4da;
  background: #e8e4da;
  color: #060605;
  cursor: pointer;
  font: inherit;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.support-link-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  margin-top: 0.65rem;
}

.support-link-row a {
  display: inline-block;
  border: 1px solid rgba(216, 161, 139, 0.36);
  color: #d8a18b;
  padding: 0.38rem 0.5rem;
  text-decoration: none;
}

.support-diagnostics {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 0.32rem 0.6rem;
  margin: 0.72rem 0 0;
  padding: 0.62rem;
  border: 1px solid rgba(232, 228, 218, 0.12);
  background: rgba(6, 6, 5, 0.34);
}

.support-diagnostics dt,
.support-diagnostics dd {
  margin: 0;
  font-size: 0.72rem;
  line-height: 1.35;
}

.support-diagnostics dt {
  color: rgba(232, 228, 218, 0.52);
}

.support-diagnostics dd {
  color: rgba(232, 228, 218, 0.86);
  overflow-wrap: anywhere;
}

.support-ticket {
  display: grid;
  gap: 0.65rem;
  width: min(92%, 340px);
  justify-self: start;
  padding: 0.82rem;
  border: 1px solid rgba(216, 161, 139, 0.22);
  background: rgba(232, 228, 218, 0.07);
}

.support-ticket label {
  display: grid;
  gap: 0.32rem;
}

.support-ticket span {
  color: rgba(232, 228, 218, 0.62);
  font-size: 0.72rem;
}

.support-ticket input,
.support-ticket textarea {
  width: 100%;
  border: 1px solid rgba(232, 228, 218, 0.18);
  background: rgba(6, 6, 5, 0.72);
  color: #e8e4da;
  font: inherit;
  font-size: 0.82rem;
  padding: 0.62rem 0.68rem;
  resize: vertical;
}

.support-ticket input:focus,
.support-ticket textarea:focus {
  outline: 1px solid rgba(216, 161, 139, 0.8);
}

.support-ticket button {
  min-height: 2.45rem;
  border: 1px solid #e8e4da;
  background: #e8e4da;
  color: #060605;
  cursor: pointer;
  font: inherit;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

@media (max-width: 560px) {
  .support-widget {
    left: 0.75rem;
    right: 0.75rem;
  }

  .support-panel {
    width: 100%;
  }
}
